Privacy Policy

Effective date: July 13, 2026

Wavefold Labs LLC builds audio software, web tools, plugins, mobile apps, and related services. This Privacy Policy explains what we collect, how we use it, and the choices you have when you use our websites, products, and services.

Information We Collect

The information we collect depends on how you use our services and may include:

  • Information you provide: such as your name, email address, support messages, feedback, and any other information you choose to send us, along with account and purchase records needed to deliver Products. Our payment provider processes payment details; we do not receive your full payment card number.
  • Basic usage information: such as pages visited, referring pages, approximate location derived from network information, browser type, device type, operating system, and timestamps.
  • Technical and diagnostic information: that you choose to provide or that our online services generate, such as app version, crash reports, logs, error data, and device or browser settings.

Analytics

We use a self-hosted instance of Umami Analytics to understand aggregate website usage, such as pages visited, referring pages, general device and browser information, country or region, and timestamps.

Our current analytics configuration does not use analytics cookies or track visitors across unrelated websites. We do not use analytics to build advertising profiles or sell visitor data.

Cookies and Local Storage

We may use cookies, local storage, or similar browser storage for basic site functionality, preferences, account sessions, security, and analytics. For example, this website may store your theme preference locally in your browser.

You can control cookies and local storage through your browser settings. Some parts of our services may not work properly if required storage is disabled.

How We Use Information

  • Provide, operate, and maintain our websites, products, and services.
  • Respond to support requests, questions, and feedback.
  • Manage accounts, process purchases, and provide licenses and downloads.
  • Understand usage patterns and improve performance, reliability, design, and content.
  • Detect, prevent, and investigate abuse, fraud, security incidents, and technical problems.
  • Comply with legal obligations and enforce our agreements.

How We Share Information

We do not sell your personal information. We may share information in limited circumstances:

  • With service providers who help us run our services, such as hosting, payments, email, support, and storage.
  • When required by law, legal process, or a valid government request.
  • To protect the rights, property, security, or safety of Wavefold Labs, our users, or the public.
  • As part of a merger, acquisition, financing, reorganization, or sale of business assets.

Data Retention

We keep information for as long as needed to provide our services, meet legal and accounting requirements, resolve disputes, improve our products, and maintain security. Retention periods may vary depending on the type of information and why it was collected.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information we hold about you. Depending on where you live, you may have additional privacy rights, including the right to object to or restrict certain processing, request a copy of your data, or lodge a complaint with a privacy authority.

Children

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate action.

Security

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

International Visitors

Wavefold Labs is based in the United States. If you access our services from outside the United States, your information may be processed in the United States or other countries where we or our service providers operate.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. When we make changes, we will update the effective date above. Changes are effective when posted on this page unless a later effective date is stated.

Contact

If you have questions about this Privacy Policy or our privacy practices, contact us at hello@wavefoldlabs.com.